Terms of Service
By using this website ("Service") you are agreeing to be bound by the following terms and conditions ("Terms of Service") with Ascent Driver Training SDC - ABN 15 095 287 013.
Ascent Driver Training SDC reserves the right to update and change the Terms of Service without notice.
In these terms and conditions, “we” “us” and “our” refers to the owner of the website ascentdrivertrainingsdc.com.au – ABN No. 15 095 287 013.
Please read the Terms and Conditions agreement carefully before accessing or using the information and services available through the Ascent Driver Training SDC (“Site”). By using this website, you agree to abide by the terms and conditions set out in this Agreement. If you do not agree to abide by these terms and conditions do not use this website.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
We therefore recommend that you peruse and familiarise yourself with the terms and conditions contained within ascentdrivertrainingsdc.com.au.
GENERAL CONDITIONS
The use of this website is subject to the following terms of use:
In no event shall we be liable for any direct, indirect, incidental, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data, lost opportunities, arising out of or in any way connected with the use or performance of our services. Under no circumstances will Ascent Driver Training SDC be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces, or causes beyond its reasonable control, including without limitation, incorrect email addresses, internet failures, computer equipment failures, other equipment failures, or non-performance of third parties.
You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
Ascent Driver Training SDC contains certain material which is owned by or licensed to us. Any such material includes, but is not limited to, design, layout, graphics or overall appearance. Any reproduction of the content contained within Ascent Driver Training is prohibited under Copyright legislation or unless otherwise indicated and that you agree not to infringe any intellectual property rights owned by Ascent Driver Training.
Any reproduction or redistribution of any of the contents in any such form is prohibited however, other than the following:
- Print and download for non-commercial but for personal use only,
- You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.
- You are prohibited to reproduce, distribute, or commercially exploit any of the content unless you have received our express written authorisation to do so.
- You are prohibited from transmitting or storing the content onto other website or other forms of digital retrieval systems apart from ascentdrivertrainingsdc.com.au
Any products or services purchased from Ascent Driver Training SDC will only be commenced upon receipt of payment has been received and all appropriate information and material has been received from the customer.
Ascent Driver Training SDC regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Ascent Driver Training SDC users and conforms to Internet privacy standards. If you have questions or concerns regarding this statement, you should first contact us at ascentdrivertrainingsdc.com.au.
MODIFICATIONS TO THE SERVICE
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, suspension or discontinuance of the Service.
Please Note: TfNSW set specific course requirements which include but not limited to a minimum number course participants set for both modules.
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
VEHICLE LIABILITY
If you fail to follow all reasonable directions provided by the coach during the practical driving component (Module 2), you will be responsible for the lower of the cost of repairs relating to any damage caused or the insurance excess applicable, should the vehicle be damaged for whatever reason. If for any reason, your actions, whether they are intentional, reckless or careless, cause any damage to vehicles or property of Ascent Driver Training SDC or the property of another, you will be liable for the cost of repairs relating to damage caused or the insurance excess applicable.
If you breach any road rules during the course of your lesson, you will be responsible for traffic infringement notices arising while driving our vehicle/s.
BOOKING THE SAFER DRIVERS COURSE
Any payments for the Safer Drivers Course, must be paid online (ascentdrivertrainingsdc.com.au) using our secure encrypted payment gateway, before the commencement of the course. The Safer Drivers Course can also be booked by contacting us on 1800 898 969.
LICENCE STATUS
You agree that at the time of booking and/or commencing the Module 2 component of the SDC, that you do not have a disqualification, cancellation, suspension or pending charge against you in NSW or elsewhere or your licence is subject to an appeal for driving offences. You also agree that at the time of booking and/or commencing the Module 2 component of the SDC, that your drivers licence is valid and current.
CANCELLATIONS / LATE AND/OR NO-SHOW / CHANGE OF BOOKING
We understand that from time to time that students may need to reschedule or cancel their booking. When you book the Safer Drivers Course with Ascent Driver Training SDC, you are securing a spot for a specific time and date as well as the facilitators and/or coaches time.
Where a participant needs to re-schedule a booked session and provides more than 7 days notice, we will make every effort to re-book them for a future session. If a participant would like to cancel a course booking, Ascent Driver Training require no less than 10 days notice. If a participant provides more than 10 days notice and wants to cancel a course booking, a $50 administration fee will apply. Where a participant provides less than 10 days, no refund will be provided and the full course fee will be forfeited.
PLEASE NOTE: Learners must meet all eligibility criteria for the course. Therefore, all log books with a minimum of 50 actual hours of driving must be presented to the facilitator/coach upon arrival for verification.
If a student fails to have their current drivers licence on them, they will not be able to drive. Any participants failing to meet the eligibility criteria, will forfeit the entire course fee.
Module One – Group Discussion
A lot of time and effort is required in preparing and organising a single Safer Drivers Course. This includes time of the course provider as well as facilitators and coaches, who allocate their time away from other driver training duties. Therefore, there are additional late notice and cancellation fees to cover administration and re-organising of course participants.
- If a participant cancels their Module One session and provides less than 10 days notice before the commencement of the session, no refund will be offered.
- If a participant simply fails to attend a scheduled Module One session, no refund will be provided.
Module Two – In-Car Coaching
The Module Two component of the course requires two (2) participants at any given time. Where a participant needs to re-schedule this session and provides more than 48 hours notice, every effort will be made to re-book a future session.
- If your Module Two Coaching session is cancelled with less than 24-hours notice before the commencement of the session time, the requirements of the SDC will not be met and the full course fee will not be refunded.
- If a participant wants to reschedule their Module Two Coaching Session once arrangements have been confirmed with the student (either via SMS or email), an additional $75.00 will be required to re-book. Your cancellation affects the trainers time and commitment as well as the other participant as they are unable to complete the coaching session alone.
- If for any reason one participant is unable to continue with Module Two, all attempts will be made to fulfill the session for the second participant.
- If a participant simply fails to attend a scheduled Module Two session, no refund will be provided and an additional $75.00 will be required to re-book. If you decide to cancel for whatever reason, please contact Ascent Driver Training on 1800 868 969 or email us at saferdriverscourse@ascentdrivertrainingsdc.com.au
COVID INFORMATION
It is no longer a legal requirement for people diagnosed with COVID-19 to isolate.
Please note: The same Cancellation, No- Show, Change of Booking conditions apply with any Covid related matters.
Cancellations can also be made by calling 1800 898 969 or via text message to 0422 716 051 or through Facebook messenger – Ascent Driver Training SDC.
CANCELLATION OF COURSES OR SESSIONS BY ASCENT DRIVER TRAINING
Ascent Driver Training reserve the right to cancel or reschedule course dates under certain circumstances (e.g. unable to meet minimum participant numbers, sick facilitators or coaches, dangerous weather conditions, etc). In the event of postponement or re-scheduling of a course date or session, any fees paid will be carried forward to the next course date.
The coach reserves the right to cancel a session immediately if they suspect on reasonable grounds that the participant is under the influence of any substance or any other condition that impairs their ability to drive safely. The coach also reserves the right to cancel the session if the participant does not follow the coaches instructions or does anything which is unsafe or dangerous and there is an obvious danger to other road users, members of the public or property.
In such circumstances, the full course fee is forfeited.
GIFT VOUCHERS
If you purchase a gift voucher from Ascent Driver Training SDC, it can be redeemed for up to year (3) years from the time of purchase. If your gift voucher exceeds the three (3) period from the time of purchase, any unused value remaining on the voucher is forfeited. You understand that your gift voucher is transferrable however, is non-refundable. It has no cash redemption value and cannot be exchanged for cash.
REFUND POLICY
See CANCELLATIONS/LATE AND OR NO SHOWS / CHANGE OF BOOKINGS above
PHOTOS IN SOCIAL MEDIA
When participants complete the Safer Drivers Course, Ascent Driver Training obtain several photographs during Module One and Module Two for marketing purposes on social media platforms such as Facebook and Instagram. If you do not wish to have your photograph published by any means whatsoever, please advise your facilitator and/or coach.
CONTACT INFORMATION
Questions about the Terms of Service should be emailed to saferdriverscourse@ascentdrivertrainingsdc.com.au
Account Terms
This page contains the most current version of the Terms of Service.
- You agree that Ascent Driver Training SDC can send you booking reminders, relevant information and other marketing via phone, SMS and/or email. You can opt out of any marketing.
- You are responsible for maintaining the security of your account and password. Ascent Driver Training SDC cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
- By purchasing from Ascent Driver Training SDC, you agree not to initiate any credit card chargeback, or dispute any payment made for services, products, digital goods, Course Vouchers or gift cards purchased, except in cases of proven fraud or unauthorized transactions. All disputes must be resolved directly with Ascent Driver Training SDC.
- You must not post or submit false information to the Service.
- You must not use the Service for any illegal or unauthorised purpose. You must not use this Service to violate any laws in your jurisdiction, including but not limited to copyright laws.
- You are responsible for all activity that occurs from your account.
- Accounts registered by "bots" or other automated methods are not permitted and will be removed.
- Ascent Driver Training SDC has the right to suspend or terminate your account, refuse any current or future use of the Service, or any other Ascent Driver Training SDC service, for any reason.
- Violation of any of the terms or general conditions may result in the termination of your Account.
- In the event that you breach these Terms of Service, or act in a way that puts the Service or any individual at risk, Ascent Driver Training SDC has the right to suspend or terminate your account and refuse any and all current or future use of the Service, or any other Ascent Driver Training SDC service. Such termination of the Service will result in the deactivation of your Account.
Cancellation Rates
Cancellation, non-attendance or the rescheduling of a booking will incur the following charges:
- Less than 48 hours notice before the booking will forfeit the full booking fee.
- Greater than 48 hours or more before the booking will forfeit the full booking fee.
A cancellation does not automatically refund payment of products or services. Any amount not subject to the cancellation fee, is credited towards your account balance at Ascent Driver Training SDC.
Refund Policy
CANCELLATIONS / LATE AND/OR NO-SHOW / CHANGE OF BOOKING
We understand that from time to time that students may need to reschedule or cancel their booking. When you book the Safer Drivers Course with Ascent Driver Training SDC, you are securing a spot for a specific time and date as well as the facilitators and/or coaches time.
Where a participant needs to re-schedule a booked session and provides more than 7 days notice, we will make every effort to re-book them for a future session. If a participant would like to cancel a course booking, Ascent Driver Training require no less than 10 days notice. If a participant provides more than 10 days notice and wants to cancel a course booking, a $50 administration fee will apply. Where a participant provides less than 10 days, no refund will be provided and the full course fee will be forfeited.
PLEASE NOTE: Learners must meet all eligibility criteria for the course. Therefore, all log books with a minimum of 50 actual hours of driving must be presented to the facilitator/coach upon arrival for verification.
If a student fails to have their current drivers licence on them, they will not be able to drive. Any participants failing to meet the eligibility criteria, will forfeit the entire course fee.
Module One – Group Discussion
A lot of time and effort is required in preparing and organising a single Safer Drivers Course. This includes time of the course provider as well as facilitators and coaches, who allocate their time away from other driver training duties. Therefore, there are additional late notice and cancellation fees to cover administration and re-organising of course participants.
- If a participant cancels their Module One session and provides less than 10 days notice before the commencement of the session, no refund will be offered.
- If a participant simply fails to attend a scheduled Module One session, no refund will be provided.
Module Two – In-Car Coaching
The Module Two component of the course requires two (2) participants at any given time. Where a participant needs to re-schedule this session and provides more than 48 hours notice, every effort will be made to re-book a future session.
- If your Module Two Coaching session is cancelled with less than 24-hours notice before the commencement of the session time, the requirements of the SDC will not be met and the full course fee will not be refunded.
- If a participant wants to reschedule their Module Two Coaching Session once arrangements have been confirmed with the student (either via SMS or email), an additional $75.00 will be required to re-book. Your cancellation affects the trainers time and commitment as well as the other participant as they are unable to complete the coaching session alone.
- If for any reason one participant is unable to continue with Module Two, all attempts will be made to fulfill the session for the second participant.
- If a participant simply fails to attend a scheduled Module Two session, no refund will be provided and an additional $75.00 will be required to re-book. If you decide to cancel for whatever reason, please contact Ascent Driver Training on 1800 868 969 or email us at saferdriverscourse@ascentdrivertrainingsdc.com.au
COVID INFORMATION
It is no longer a legal requirement for people diagnosed with COVID-19 to isolate.
Please note: The same Cancellation, No- Show, Change of Booking conditions apply with any Covid related matters.
Cancellations can also be made by calling 1800 898 969 or via text message to 0422 716 051 or through Facebook messenger – Ascent Driver Training SDC.
Modifications to Services and Prices
- Ascent Driver Training SDC reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
- Prices of all Services are subject to change with or without notice.
- Ascent Driver Training SDC shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
Course Vouchers
- Course Vouchers are non-refundable and cannot be redeemed for cash.
- Unused course vouchers can be transferred between clients.
- Course Vouchers are valid for 36 months from the date of purchase.
Fees
- Credit card security is implemented using secure SSL encryption on all transactions and processed using a secure, trusted, PCI compliant payment gateway and used by Ascent Driver Training SDC for payment processing.
- All fees and transactions are in Australian Dollars.
General Conditions
- Your use of this website is at your sole risk. The website is provided on an "as is" and "as available" basis.
- You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the website, use of the website, or access to the website without the express written permission by Ascent Driver Training SDC.
- Verbal, physical, written or other abuse (including threats of abuse or retribution) of any Ascent Driver Training SDC customer, employee, member, coach, officer or external contractor will result in immediate account termination.
- You must not transmit any worms or viruses or any code of a destructive nature.
- You understand that Ascent Driver Training SDC uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run.
- Ascent Driver Training SDC does not warrant that (i) the website will meet your specific requirements, (ii) the website will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the website will be accurate or reliable, (iv) the quality of any products, websites, information, or other material purchased or obtained by you through the website will meet your expectations, and (v) any errors in the website will be corrected.
- You expressly understand and agree that Ascent Driver Training SDC shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Ascent Driver Training SDC has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the website; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the website; (iii) unauthorised access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the website; (v) or any other matter relating to the website.
- The failure of Ascent Driver Training SDC to exercise or enforce any right or provision of the Terms of website shall not constitute a waiver of such right or provision.
- You expressly understand and agree that Ascent Driver Training SDC shall not be liable for any indirect, incidental, special, consequential loss, loss or corruption of data or exemplary damages, including but not limited to loss resulting from the use or the inability to use the website or the Service.
Questions
Please send any questions or comments about these Terms of Service to saferdriverscourse@ascentdrivertrainingsdc.com.au.